There are many barriers that can get in the way of achieving your vision.  These barriers are built by you, your customers, your family and friends, your work or even your environment.  What barriers have stopped your vision?  Barriers are your opportunity to grow.  These obstacles teach you to learn about what needs to change.  … Read more

Many business leaders are apprehensive about raising prices in the current economic environment. However, conducting a pricing review may reveal that you are giving away profit; or worse yet, selling some products at a loss. The effect of a price increase is immediate and flows directly to your bottom line. A strategy that includes a … Read more

Okay, so I’m fresh off a bad experience.  It seems that there is a proliferation of advertisements, editorials and training programs devoted to the value of relationship marketing and staying close to your customers.  If it is so universally agreed that outstanding customer service is directly correlated to customer retention, why have so many organizations … Read more