“Nobody can go back and start a new beginning, but anyone can start today and make a new ending.” – Maria Robinson When I entered the current phase of my career I thought I had a pretty good understanding of what “business improvement services” would look like. And a lot of things have happened that … Read more
“Because things are the way they are, things will not stay the way they are.” – Bertoit Brecht We live in a world of change. That’s been true of everyone who’s ever walked the Earth, but it’s even truer for us today. Things change at an almost unbelievable rate. Just for a little perspective – … Read more
“You don’t get paid for the hour. You get paid for the value you bring to the hour.” – Jim Rohn We live in a society where a lot of people get excited about the wrong things. Today I’m thinking about the number of hours we work. I’ve heard a lot of leaders talk about … Read more
“Be willing to be uncomfortable. Be comfortable being uncomfortable. It may get tough, but it’s a small price to pay for living a dream.” – Peter McWilliams I recently finished reading (for the 2nd time) The Advantage a book by one of my favorite authors, Patrick Lencioni. The whole book is good, but the part … Read more
“To change who you are, change who you think you are.” – Jonathan Lockwood Huie We talk about change here a lot, and we’ve talked about belief before, but I think it’s so important that it’s worth revisiting. Everything we do in our lives is driven by how we view ourselves and the world around … Read more
“The vision must be followed by the venture. It is not enough to stare up the steps – we must step up the stairs.” – Vance Havner My experience with business leaders is that those who are successful and thinking about the future never suffer from a lack of ideas. Rarely do we sit down … Read more
“The truth does not change according to our ability to stomach it.” – Flannery O’Connor I recently conducted a workshop for a group of business people whose industry is in the midst of very rapid, radical change. Without exception, this group has been very successful over the years, but the changes they’re currently experiencing cast … Read more
“They always say time changes things, but you actually have to change them yourself.” – Andy Warhol Not too long ago I was visiting with a manufacturer who was talking about the way they provide customer service. Eventually the group came to the conclusion that their customer service was not meeting an acceptable level in … Read more
“Failure is not fatal, but failure to change might be.” – John Wooden An organization I spend a lot of time with recently took a few hours to work through a change success model, the idea being to identify potential barriers to change. We talked about things like change readiness, capability, beliefs, etc. Eventually we … Read more
“The indispensable first step to getting the things you want out of life is this: decide what you want.” – Ben Stein As I sit here doing something I’ve never done before (writing one of these posts on an airplane), I find myself thinking about a question I heard two people discussing earlier today. What … Read more
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